What we’re doing to make visits safer (From 8/3/21).

The nature and design of our small houses creates some challenges when welcoming visitors into our buildings but we are very keen to get family, friends and residents back together on a regular basis in a safe way.

We’ve rented a property that’s positioned centrally within our scheme to provide a safe location to carry out rapid lateral flow Covid testing for visitors away from residents.

We also have ground floor washing and toilet facilities within that property for visitors.

We’ve purchased new easy clean garden furniture for all houses and a good supply of single use hot drinks cups.

Our preference for now is garden visits, local walks or a visit to the park. Our latest risk assessment promotes walks away from the home with a visitor in fresh air from 4/3/21 (when every resident will of had a first dose of the vaccine more than three weeks).

Where an outside visit is not possible or not wanted by a resident then we will facilitate a visit directly to a residents own room and provide full protective equipment.

For the moment we’re asking residents with their visitor to remain local in keeping with the spirit of lockdown and to avoid travelling in vehicles.

Visits must be by prior arrangement so we can assign a qualified staff member to carry out testing and ensure we have time to clean, ventilate and prepare the testing area. All visitors must be free of known COVID symptoms prior to arriving, have a normal body temperature when we check it, test negative on our lateral flow COVID test and confirm that they are not likely to be or subject to any contact tracing prior to entering any of the care homes.

The risk of passing on Coronavirus’s is massively reduced in fresh air. We have so far managed to maintain a zero infection rate among our client group so please help us to keep it that way while enjoying a much needed catch up with your loved ones and friends.

Public Health England have confirmed that all visitors even in fresh air must have a satisfactory lateral flow test before being close to residents. We are however welcoming two visitors if it takes place in the garden around a table. This might appeal more to our families and residents.

Until we get further guidance all visitors must be over the age of 16. We are also politely requesting visitors to wear a face covering unless they are having a drink while sat at a table and the table is between the resident and themselves.

We are still learning how to make this work and truly value and appreciate your feedback. 

If you can offer any suggestions on improving things please do not hesitate to contact one of our managers.

If we’ve gotten anything wrong we absolutely need to know so we can put it right.

Please read this in conjunction with the updated national guidance that is also posted on our web site.

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