Change in visiting arrangements.

Sadly public health (County Durham) have asked care homes to restrict visitors to essential healthcare workers and families supporting residents on an end of life pathway.

Please ring us for further advice as there are still safe ways to keep in contact or to drop items off for friends and loved ones.

During this time we politely request families not to bring food items into our homes and also to be very mindful of the developing situation when considering inviting residents to leave the homes.

This is being reviewed on a daily basis.

Talking Changes is an Improving Access to Psychological Therapies (IAPT) service designed for anyone over the age of 16 living in the County Durham and Darlington area. They work to deliver a range of therapies to people who experience common mental health problems such as stress, anxiety and depression, panic phobias, obsessive compulsive disorder and post-traumatic stress disorder. As part of their response to the Corona Virus pandemic we would like to offer a bespoke referral pathway for social care and care home staff. Talking Changes now offers rapid access to a SilverCloud computerised Cognitive Behavioural Therapy (cCBT) programme called ‘Space fromCOVID-19’.

Covid-19 advice for visitors.

We’ve been asked by the Government to review our visiting policies with consideration of the impending Covid-19 arrival.

With this in mind we have decided to ban all non essential visitors from entering our care homes.

This means that from today only staff, health care professionals and people necessary to ensure the business can run will be permitted to enter the buildings.

Families will be invited to attend where needed or necessary.

This does not mean that residents cannot leave or spend time with family members however we respectfully request that everyone takes sensible and reasonable precautions to avoid the virus from reaching our residents and staff.

Everyone entering our buildings must make sure they thoroughly wash their hands and if you have any new flu like symptoms or a fever you must stay away.

We have facilities to support residents to video call families where requested via Skype, FaceTime, WhatsApp video or messenger video.

Thank you.